In Company / In House Telesales & Telephone Sales Training
- Training on your site or site of your choice.
- Tailored to cover the needs of your team.
- Most cost effective form of training for 3 or more participants
- Training takes place on a day that suits you.
- We specialise in all aspects of Telesales & Telephone Sales.
- No additional charges for tailoring the course to your needs.
- Cost effective value for money.
Open Telesales & Telephone Sales Training Course
- Open course training at various locations throughout the UK.
- We also offer ‘small group training for 2 or more where we will travel to you
- 14 years experience in delivering effective open course training
- Open courses are the most cost effective way of training for 1 individual
- Value for money for 1 person
Typical Open Course Telesales & Telephone Sales Training Objectives
- Understand the telephone sales process
- Know how to create an attention grabbing opening statement
- Plan your day to maximise telephone sales opportunities
- Use techniques for selling on inbound calls.
- Turn leads into sales
- Plan a conceptual script to gather information.
- Plan your day of outbound calling
- Understand the importance of records and activity
- Know the key techniques for cold calling
- Make outbound calls with no fear
- Control the conversations on each call
- Manage Objections
- Closing techniques for closing more sales
- Use 5 different ways to close more sales
- Use various methods to get past the gatekeeper
- Techniques for up selling and cross selling
- Know the 2 best ways to increase sales
- Establish the needs of the client and match with your products
- Establish rapport on the telephone
- Understand the 3 ways we communicate over the phone
- Know why people buy
- How you can persuade people to purchase your products
- Use the 10 keys for successful telephone sales technique
- Realise non verbal communication is still important
- Avoid procrastination for fear of rejection
Typical open Course Telesales & Telephone Sales Training key Areas
- Telephone sales techniques
- Creating a ‘Good first Impression’
- Closing sales on the telephone
- Managing Objections to close more sales
- Planning and preparation of the day to create more sales
- Controlling the conversation and persuasion skills.
- Outbound cold call techniques
- Converting to leads to Sales
- Selling more to existing and new clients
Our training will cater for all different ways people learn and can be tailored to match your teams specific needs and delivered on your site.
Numbers that Speak For Our Training Results
Average feedback score
People successfully trained
No quibble guarantee
What our clients say
We were extremely happy with the training and the results and feedback. You scored 100% on tutors knowledge and experience and all delegates with the exception of one strongly agreed that they would highly recommend the training to others.The training was excellent and the feedback from over 70 people who attended the training on various days was extremely positive, very happy with the results.
We were struggling for months in key areas to close sales and after our one to one sessions with Premier Training Courses, our sales team in some areas increased sales by over 50% as a result of expert training in specific stages of the sales cycle. I would have no hesitation in highly recommending Premier Training Courses.
Excellent we were extremely happy with the training that our staff received. The training was pitched at the correct level and the feedback from the team was excellent
The feedback from the training was excellent, we are already beginning to see changes in certain areas for the positive, so we are delighted with the results and will be using again
We used Premier Training courses for a project for one of our European operations. We had never used Premier Training before and were a little apprehensive. However there was n o need to be anyway apprehensive the course they delivered was excellent exactly what we were looking for and th feedback was second to none. We were so happy we have since looked at other areas
- Over 20 years experience
- Preferred provider for numerous top 500 companies
- Training is highly interactive
- 99.9% average feedback score over 7 disciplines
- European Master Trainers
- Excellent value for money
- Results driven
WE BELIEVE IN SMALL GROUP TRAINING IN A COMFORTABLE NON THREATENING ENVIRONMENT
If we tell you- you forget
If we show you – you remember
If we involve you – you learn
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